Privacy Policy

Introduction

This Privacy Policy explains how Fortune Global Holdingz ("we", "us", "the company") collects, uses, stores, and protects the information you provide when you create an account and use our platform. By using the platform, you consent to the practices described here.

Information We Collect

  • Account information: the name, email address, and WhatsApp/contact number you provide at registration, and your sponsor/referral link.
  • Wallet & transaction data: your Binance Smart Chain (BSC / BEP20) wallet address, on-chain deposit transaction hashes, and your investment, income, and withdrawal activity within the platform.
  • KYC information: where KYC is enabled, identity documents you submit for verification.
  • Usage & device data: log data, IP address, browser type, and pages visited, collected automatically to operate and secure the service.

How We Use Your Information

  • To create and administer your business account and process your investments, income, and withdrawals.
  • To calculate and credit ROI, level, direct, and rank-reward income according to the marketing plan.
  • To verify identity and wallet ownership, prevent fraud, and secure the platform.
  • To communicate service updates, transaction confirmations, and support responses.
  • To comply with applicable legal, regulatory, and audit obligations.

Blockchain & Wallet Data

Deposits and withdrawals are settled on the Binance Smart Chain using USDT (BEP20). Transactions recorded on a public blockchain are, by their nature, public and permanent — the company cannot alter, reverse, or delete on-chain records. You are responsible for the accuracy of the wallet address you provide.

Cookies & Tracking

We use strictly necessary cookies (such as your session token) to keep you signed in and to remember your theme preference. We do not use these cookies to build advertising profiles. You may block cookies in your browser, but core features such as login may then stop working.

Sharing & Disclosure

We do not sell your personal information. We may share it only:

  • With service providers who help us operate the platform (for example, messaging or infrastructure providers), under confidentiality obligations.
  • Where required by law, regulation, court order, or to protect the rights, property, or safety of the company, our users, or the public.
  • In connection with a merger, acquisition, or transfer of the business, subject to this policy.

Data Security

We apply administrative and technical safeguards to protect your information, and money movements are recorded on an append-only ledger. No method of transmission or storage is completely secure, however, and you are responsible for keeping your login credentials and wallet keys confidential.

Data Retention

We retain your account and transaction records for as long as your account is active and thereafter for the period required to meet legal, accounting, audit, and dispute-resolution obligations.

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To make a request, contact us at support@fortuneglobal.io. Some information may need to be retained to meet legal obligations even after a deletion request.

Children's Privacy

The platform is intended only for individuals who are at least 18 years of age. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it.

Third-Party Links

The platform may link to third-party websites or wallet applications that we do not control. This policy does not apply to those services; please review their own privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and it is your responsibility to review it periodically for the latest version.

Contact Us

For any questions about this policy or your information, contact us at support@fortuneglobal.io.